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Rastro ✕

Brand Name Diagnosis& Naming for Brazil

Proposal No. 168.26
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Rastro · Communication Strategy Agency and Studio

A creative intelligence group for brands that dare to break the algorithm.

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Awards
Latin American Design Awards AMPRO Globes Awards Clube de Criação TikTok Ad Awards
since 2011
®AGENCY

Creative effectiveness for brands that move with the pulse of culture.

since 2017
®FILMS

A women-led audiovisual production company for brands that seek presence and meaning.

since 2023
®LAB

Strategy and creative direction for brands that challenge the standard.

Saúba · Branding Design Partner
Saúba

A design and branding studio that cultivates identities and experiences for responsible brands.

We turn complex challenges into living brand systems, scalable and full of meaning.

Brands human by essence, technological by nature.

Oriz Robbin Davos XP Inc. Rico M Square Bradesco Itaú U.S. Bank CardWorks Financial Group Omni&Co CSU Digital
What we want to achieve

Toku grows in Brazil with a name that builds trust from the first contact.

Explore the two phases
Overview

Investigate the associations, interpretations and possible noise the name triggers in the Brazilian business context.

Toku is expanding into Brazil and starting its first enterprise deals there. That raises a question about its identity: how will the name be received in a new cultural and linguistic context?

  • What does the name communicate?
  • What perceptions does it trigger?
  • Could it become a barrier to building trust and credibility with the brand?

Research & Diagnosis

A qualitative study with senior executives within Toku's ICP. It maps how the name is perceived before and after people know the brand, and turns what we hear into a clear recommendation: keep, adapt or change the name in Brazil.

1

Objectives

01

Perceptions

Map spontaneous associations, meanings and possible connotations linked to the name.

02

Credibility

Understand how the name relates to trust and to the attributes expected from a B2B brand.

03

Direction

Identify risks and opportunities, and turn them into a clear recommendation: keep, adapt or change the name in Brazil.

2

Who we will talk to

Profiles

Mid-level to senior executives at enterprise companies, from manager to C-level. Most will be CEOs, CFOs and leaders in Finance and Financial Operations. The sample also includes leaders from Operations, Commercial, HR and Technology.

Cross-cutting criterion

Professionals who place strong value on technology and innovation, and who weigh digital experience, usability and a sense of the future as much as traditional attributes.

Industries
InsuranceBanks and financial institutionsTelecommunicationsReal estateConsumer goodsSecurity and alarm systemsIrrigation
3

Sample & Recruitment

Sample
16 in-depth interviews

An exploratory investigation that maps the main perceptions and possible noise associated with the name.

Recruitment

The sample mixes two groups:

  • 1. Toku clients: about 10 executives, referred by Toku.
  • 2. Non-clients: executives within Toku's ICP, recruited by our team in the market.

Non-clients have no previous exposure to the brand, so their perceptions are free from existing relationship bias. A participation incentive for the executives is included in the investment.

Interviews happen within a fixed fieldwork window, so the timeline is protected.

4

Workflow

4.1 Starting point

We review the business landscape, Toku's institutional materials and positioning, its operating context, and possible cultural issues related to the name.

4.2 Blind name test

Before introducing the brand, we investigate what the name "Toku" triggers on its own: first associations, sound, interpretations and possible cultural references.

4.3 In-depth interviews

We run 16 individual interviews with senior executives. They explore perceptions, meanings, trust, credibility and the name's relationship with Toku's business universe.

4.4 Analysis + strategy

We cross-reference context, spontaneous perceptions and the interviews. The result is key findings, opportunities and strategic direction for the brand.

5

Deliverable

Brand Name Perception Diagnosis

A strategic report that turns the conversations into learnings and recommendations for Toku.

  • 1. Perception and association map.
  • 2. Key findings.
  • 3. Points of attention and possible noise.
  • 4. Opportunities for the brand.
  • 5. Strategic recommendation on the name.

Includes 1 presentation of the final results to the Toku team and 1 round of adjustments to the material.

Team

Project Team

Research & Diagnosis
  • 01 Strategic Planning Director
  • 01 Senior Project Manager
  • 01 Brand Strategist
  • 01 Lead Researcher
  • 01 Recruitment Specialist + team
  • 01 Graphic Designer
Timeline

Project Timeline

Kickoff · upon approval of this proposal

Ideal timeline of 4 weeks. Optimized: 3 weeks, with some stages running in parallel.

Week 1
Week 2
Week 3
Week 4
Immersion + interview guide week 1
Recruitment week 2
In-depth interviews weeks 2 to 3
Strategic analysis + design weeks 3 to 4
Final delivery + adjustments end of week 4
Checkpoint 1interview guide
Checkpoint 2fieldwork
Checkpoint 3key findings

Three checkpoints with Toku along the way. The timeline may change according to holidays and approval times.

Overview

Create a name for Brazil that keeps the spirit of Toku and leaves the noise behind.

Phase 2 starts only if the diagnosis recommends a name change. If the conclusion is that "Toku" works in Brazil, the project ends in Phase 1.

Naming Sprint for Brazil

A good name carries the strategy in just a few letters. Phase 2 starts where the diagnosis ends. The new name is created for the Brazilian market, and Toku keeps its name in Chile and Mexico.

1

Briefing & naming criteria

Names are created from the briefing, which brings together the research findings and Toku's brand references (values, personality and voice). One premise comes first: adaptation, not revolution.

Options Toku already holds, such as "Toko", are evaluated against the same criteria as every new proposal.

The new name must
  • 1. Stay close to "Toku" in sound and spirit.
  • 2. Carry zero noise in Portuguese.
  • 3. Keep a clear, recognizable connection with the Toku brand in the rest of Latin America.
2

Naming options

In 2 weeks, we develop up to 5 naming options, from which Toku chooses 1 name to adopt in Brazil.

Each option is presented with a conceptual rationale that supports its creation.

Second list

If needed, a second list brings 3 additional options in 2 more weeks, following Toku's direction.

3

Preliminary trademark search

We run a preliminary availability search in the INPI database (Brazil's trademark office), checking for identical trademarks in the classes indicated by Toku.

Important

We recommend a full legal search of the intended name(s) with a law firm specialized in trademark registration, for in-depth legal validation. Rastro can recommend trusted firms for this work, and Toku is also free to engage a partner of its choice.

Whichever firm conducts the process, Rastro acts as the point of contact with the supplier, handling communication and alignment to ensure the work stays consistent with the naming strategy. The legal search and the registration fees are not included in this proposal.

Team

Project Team

Naming Sprint for Brazil
  • 01 Strategic Planning Director
  • 01 Senior Project Manager
  • 01 Brand Strategist
  • 01 Design Manager
  • 01 Verbal Identity Specialist
Timeline

Project Timeline

Kickoff · after the diagnosis presentation

Phase 2 starts only once the decision to change the name is made. Up to 4 weeks: 2 weeks for the first list of names and 2 weeks for a second list, if needed.

Week 1
Week 2
Week 3
Week 4
Briefing & criteria week 1
First list weeks 1 to 2 · up to 5 options
INPI search week 2
Second list, if needed weeks 3 to 4 · 3 options
First list presentationend of week 2
Second listend of week 4

The timeline may change according to holidays and approval times.

Investment

Two phases, one decision

Phase 1 · Research & Diagnosis
Research & Diagnosis16 in-depth interviews
R$ 129.200,00

Includes a participation incentive of R$ 1.100,00 per executive interviewed. Amount estimated for a sample split evenly between participants referred by Toku and executives recruited in the market. The final amount may vary according to the actual split between the two recruitment methods.

35% upon approval of the proposal and 65% upon delivery of the final presentation, against invoice.
Phase 2 · Naming Sprint for Brazil
Naming Sprint optionalup to 5 naming options with conceptual rationale, preliminary INPI search and, if needed, a second list of 3 options
R$ 53.800,00

Contracted only if the diagnosis recommends a name change.

50% at kickoff and 50% upon final delivery, against invoice.

All taxes included.

Assumptions
  • The timeline starts upon approval of this proposal and the project kickoff.
  • Each stage begins after Toku validates and approves the deliverables of the previous stage.
  • Toku refers about 10 of its clients for the interviews and makes the first introduction.
  • Interviews are conducted in Portuguese. Final materials are delivered in English.
  • Additional presentations to other teams or partners can be quoted separately.
  • This budget covers the scope, sample and timeline described in this proposal. Changes to these parameters may require a review of the investment.

What is not included

Unless quoted separately, this proposal does not include:

  • Full legal search and trademark registration of the chosen name, which are conducted by a specialized law firm (recommended by Rastro or chosen by Toku), with Rastro managing the relationship.
  • Visual identity, logo redesign or a full rebranding.
  • Rollout of the new name across channels, materials and digital assets.
  • Quantitative research (surveys) and structured brand tracking studies.
  • Brand architecture, messaging and positioning across markets.
Contact

Let's talk

Rastro
→ Lucas Djahjah
Business
lucas.djahjah@agenciarastro.com.br
+ 55 21 99263-3962
→ Fábio de Medeiros
Business
fabio@agenciarastro.com.br
+ 55 21 99147-1923

Confidentiality notice: All information in this material, including ideas, concepts and methods, is the intellectual property of RASTRO® and is protected by the applicable intellectual property laws.

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